The table below shows the available support categories for our standard software products .
'Duration' means the minimum time period for which a support contract can be ordered.
The contracts terminate automatically if they are not extended explicitly.
| Type of Support | Duration |
|---|---|
| Support by Email after purchase | 60 days free of charge |
| Support by Email: 10 inquiries | 3 months |
| Support by Email: unlimited number of inquiries | 3 months |